Earn points with every purchase and redeem them for discounts on future transactions. It enhances your shopping experience by rewarding loyalty.

Find the nearest MUJI store effortlessly with the integrated GPS feature. It helps you to easily locate stores, ensuring convenient shopping.

Receive personalized deals and promotions directly through the app, providing access to discounts that are not available to non-members.

Get detailed information about MUJI products, including user reviews and ratings, which aids in informed purchasing decisions.

Stay updated on upcoming events, new product launches, and special occasions, ensuring you never miss out on MUJI’s unique offerings.

The app features an intuitive design, making navigation simple and pleasant for users of all ages.

Combines various shopping functionalities in one app, such as point tracking, store locator, and exclusive offers.

Direct communication of promotions and events engages users effectively, enhancing their connection with the MUJI brand.

The membership system encourages shopping at MUJI, providing tangible benefits that enhance customer loyalty.

Users can gain comprehensive knowledge about products including reviews, making shopping decisions much easier.

The app's primary features and benefits may not be fully accessible in all countries, potentially limiting the user experience for international consumers.

Non-members miss out on various benefits, leading to frustration for occasional shoppers who may feel excluded.

Users may experience glitches or slowdowns if they do not regularly update the app, negatively affecting usability.

Some users have reported crashes during heavy use or during promotional events, which can disrupt the shopping experience.

Many features, such as store locator and promotions, require an internet connection, restricting usability when offline.

MUJI Passport is available for free, allowing users to access core functionalities without cost.

Joining the membership program is free, with additional value gained through points accumulation and exclusive offers.

While the app is free, users may opt for paid MUJI products and services, through which they can leverage their loyalty points.